Salon Policy
Thank you for understanding that these policies are vital to the sustainability of my business. I’ve carefully created every policy in a way that is designed to ensure that the service experience and quality of work delivered to all of my guests is the absolute best.
Every guest is asked to enter a card number, not only to secure their timeslot, but by doing so you are confirming you have read and agreed to my salon policies.
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I kindly require no less than a 48 hours notice when canceling or rescheduling appointments so that I have the opportunity to book another client. Appointments cancelled with less than 48 hours notice will result in a 50% charge of the service(s) scheduled.
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No shows are unacceptable. I have text, email, and in-app confirmations in place to remind you that your appointment is coming up. My no show terms are non-negotiable and are at my discretion, barring very rare circumstances like hospitalizations or true emergencies. No shows will automatically be charged a no-show fee which is 100% of the service(s) booked.
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Please arrive on time for your appointment. Late arrivals can throw the day into chaos and cause a domino effect of unnecessary stress and tension for both my clients and myself, so my policy is that I do not accept late arrivals as it's unfair to everyone else. If your late arrival prevents me from performing the full service in the time allotted for your appointment, I reserve the right to charge you in full for the service, which is payment for the time that was reserved as I would be unable to fill that spot.
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Please do not bring extra guests (this includes spouses, kids and friends) to your appointment. My policy is that I only allow the individual(s) receiving services inside my salon space. Due to the size of my space, I don't have room for additional guests. If you arrive with a guest, they will be asked to wait outside the salon building until your appointment is over.